【Upgrade】UGREEN HiTune X5 TWS Wireless Earbuds Bluetooth 5.2 Headphones Qualcomm QCC3040 aptX Codec TWS Headphone Wireless
【Upgrade】UGREEN HiTune X5 TWS Wireless Earbuds Bluetooth 5.2 Headphones Qualcomm QCC3040 aptX Codec TWS Headphone Wireless
【Upgrade】UGREEN HiTune X5 TWS Wireless Earbuds Bluetooth 5.2 Headphones Qualcomm QCC3040 aptX Codec TWS Headphone Wireless
【Upgrade】UGREEN HiTune X5 TWS Wireless Earbuds Bluetooth 5.2 Headphones Qualcomm QCC3040 aptX Codec TWS Headphone Wireless
【Upgrade】UGREEN HiTune X5 TWS Wireless Earbuds Bluetooth 5.2 Headphones Qualcomm QCC3040 aptX Codec TWS Headphone Wireless
【Upgrade】UGREEN HiTune X5 TWS Wireless Earbuds Bluetooth 5.2 Headphones Qualcomm QCC3040 aptX Codec TWS Headphone Wireless
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UGREEN HiTune X5 Wireless Earbuds

  • Powered by the latest Qualcomm QCC 3040 chip for CD-level audio quality and stable connection.

  • Built-in 10 mm PU+Peek composite diaphragm speakers deliver crisp audio with strong bass for an impressive music experience.

Wireless Earphones with the Latest Tech

  • The Qualcomm chip features with TrueWireless Mirroring technology for solid wireless connection;

  • The aptX codec optimizes the audio transmission via Bluetooth 5.2 for a superior audio experience;

  • The Bluetooth 5.2 is the latest version of Bluetooth technology with the synchronized audio data streams with low power consumption.

User-Friendly True Wireless Earbuds

  • Supports all built-in Bluetooth devices with a single tap to set up.

  • Auto re-pair for the previous device and supports Twin Mode & Mono Mode.

  • The LED indicators indicate the charging status for each earbud and the battery remaining.

  • The Normal mode and Gaming mode could switch automatically with extremely low latency as 70ms in Gaming mode.

Universal Compatible Earbuds

  • The wireless earbuds are compatible with iPhone Android phones, tablets, iPad, Macbooks, Laptops.

  • With the crisp mic, it's suitable to use the earbuds for phone calls, online meetings and face timing, etc.

Powered by Qualcomm

Comes with Bluetooth 5.2 and powered by Qualcomm QCC 3040 chips, this wireless earbuds have a perfect performance on low power consumption and non-compromised audio quality.

PU+Peek Speaker Unit

With the help of the PU+Peek composite speaker, this wireless Bluetooth earbuds have greater soundstage, lower noise and higher dynamic range than ever before.

Noise Reduction Mics

Dual mics on each earbud pick up your voice and isolate it from outside noises, which will make your voice loud and clear.

Plays All Day Long

No longer suffer low battery anxiety with a total of 28 hours of playtime, 7 hours for a single charge. 10min charge = 1 hour playtime.

Friendly Touch Control

Touch control for Play/pause, Next/previous track, Volume up/down, Answer/reject calls, or even to activate the voice assistant. This noise cancelling earphone can satisfy your daily demand.,

Ergonomic Design

The ear tips of wireless earbuds are made of soft silicone in different sizes. This wireless earbuds provide passive noise blocking and a sizescomfortable wearing experience.

Frequently Asked

Q1: What do I need to pay attention to when I use these earbuds for the first time?

A1: Please remove the insulating film of the earbuds first. And then use the USB C charging cable included in the box to fully charge the charging case and earbuds.

Q2:Why do my earbuds fall out?

A2: The ear tips and wearing way will influence the fit and comfort. Please kindly choose the most suitable ear tips (XS/S/M/L) and adjust them to secure the earbuds with a little twist when wearing them.

Q3: How can I know whether the earbuds are in charging status?

A3: When the earbuds are in charging status, the right and left led indicators on the case will flash. And both will be off when the earbuds are fully charged.

Q4: How can I troubleshoot if both earbuds do not sync?

A4: Please try to reset the earbuds. Actually, if you are having issues with connection and syncing, you can resolve them by Re-Setting the earbuds.

Q5: How do I reset the earbuds when experiencing pairing or connection issues ?

A5: Place your earbuds into the charging case and keep the lid open, and then long-press the reset button of the case for 10 seconds until the 3 LED indicators flash simultaneously.

Q6: How to fix my X5 earbuds when only One Side works?

A6: Please reset the earbuds referring to the above operation. After that, reopen the case and wait 3 seconds to let the left and right earbuds connect to each other. Now, the X5 earbuds are ready to pair to your device.

Specs

Model

HiTune X5

Bluetooth

Bluetooth 5.2

Bluetooth Profile

HSP, HFP, AVRCP, A2DP

Dirver Speaker

10mm PU + Peek Diaphragm

Codec

Qualcomm aptX, AAC, SBC

Master Chip

Qualcomm QCC3040

Package Dimensions

100*139*44mm

Earbud Battery

40 mAh

Charging Case Battery

400 mAh

Play Time

7 Hours Single Charge, 28 Hours with Case

Charge Time

1.5 Hours for earbuds, 2 Hours for the case

Charging Port

USB-C Port

Speaker Impedance

32Ω±15%

Speaker Sensitivity

100±3dB

Frequency Range

20Hz-20KHz

Waterproof

IPX5

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from warehouses in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from US warehouses are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 3-4 Business days
Canada, Europe 6-10 Business days
Australia, New Zealand 6-10 Business days
Central & South America 6-10 Business days
Asia 6-10 Business days
Africa 6-10 Business days
*This doesn’t include our 1-2 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 3 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-3 business days for the tracking information to update on the system. If your order was placed more than 3 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 15 days not including 1-2 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of CostZappers (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://costzappers.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (15 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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【Upgrade】UGREEN HiTune X5 TWS Wireless Earbuds Bluetooth 5.2 Headphones Qualcomm QCC3040 aptX Codec TWS Headphone Wireless

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