We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from warehouses in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from US warehouses are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 3-4 Business days |
| Canada, Europe | 6-10 Business days |
| Australia, New Zealand | 6-10 Business days |
| Central & South America | 6-10 Business days |
| Asia | 6-10 Business days |
| Africa | 6-10 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 3 days, please contact us.
For some shipping companies, it takes 2-3 business days for the tracking information to update on the system. If your order was placed more than 3 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (15 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Хороший, на чихуахуа в 3кг подошло идеально
The jacket is very good, quality, fit in size. We are happy, we recommend.
Beautiful, just as it looks in the picture. Size goes well, I took the L for a 3,5 kg chihuahua and it looks great (one size less would have been very fair or small). It's warm, and I get there within the time frame.
Just like in the pictures, great
Very nice better than I lost I recommend very warm and good quality
Very nice, excellent quality
The product complies with the description. The coat is great. It fits very well and is lined fur. The fabric itself is solid. I am very satisfied.
Beautiful very good material better than in photo thank you I will keep buying❤️
Kvalita na veľmi dobrej úrovni
so cute!!
Very pretty coats good quality delivered very quickly
Very nice, better than I hope. Inside it is white blur. I loved it.
Thick and good quality clothes. The coat is just like the one in the photo and the size guide is very accurate because it suits you perfectly. I took size S for my two-pound Chihuahua.
Fits perfectly and very fast postage!!! Super!
Super padded tote bridal bolero hooded soft well odszyta cool gatunkowo For YORKA weight 3700 wzięłam size M and is just in time recommend salesman
Lovely! Such as description, economical and shipping very fast, thanks
Slightly small, on the sewing, took the size XL, it was necessary to take on the size more
Very good fabric, it's chubby and it came fast
Perfect! Super quality!
Well, dont
Seller 100%
sadly too big, but looks great
Looks just like the picture. I have a small poodle but I ordered the XXL (look at measurements before I buy), it suits you well.
Fast shipment, size good
super
love it. Well made
She looks perfect.
Perfect for 5Kg dog.
I get well equal to description very well
The quality is excellent, very satisfied.
The jacket is cool, on Jack Russell size XL just right
soooooooooooooo cute, great quality
P Be Taking a size above
курточка хорошая,жаль что не угодала с размерами. маленькая размер л на собачку весом 6 кг
Well regarder the taille
Very good clothes, warm.
Delivered quickly, to Bashkiria a little more than 2 weeks with New Year's holidays. The quality is good, pleasant to the touch material, the lining color is only gray, but it is not critical. Ordered 2XL on цвергпинчера, in the chest is excellent in length a little long
Super warm, pleasant. I bought a French bulldog 5 months (8 kg) very little too big. But this for the best until the end of winter, you can not worry that the dog will grow up and will be small. + very quickly came to download)
Thank you, the goods came up, all as in the description.
Same as the picture but the very small size I asked for the xl and my little dog who weighs almost 20 kilos medium race didn't fit him too tight.
Bien
We made him ideal, I took xxl and for a 9k dog and he's doing perfect.
На ОГ 32 хорошо, спину 29 коротковато
super polecam
Perfect for my puppy
All very well for 5kg Yorkshire. Fast shipping, although the post office didn't warn because they want to "save paper" and I found out it came on my own. It's a little tight, but very warm!
Good product. Adjust very well. Good quality. He's got the hat left over, but it's fine.