SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from warehouses in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from US warehouses are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
3-4 Business days |
| Canada, Europe |
6-10 Business days |
| Australia, New Zealand |
6-10 Business days |
| Central & South America |
6-10 Business days |
| Asia |
6-10 Business days |
| Africa |
6-10 Business days |
*This doesn’t include our 1-2 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 3 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-3 business days for the tracking information to update on the system. If your order was placed more than 3 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 15 days not including 1-2 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of CostZappers (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://costzappers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (15 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super, everything works. Quickly came, courier to the door.
The order went to another city of the country and was received by another person. After the dispute opened, the money was returned in full.
It works quietly. The computer cools, although not very much. It came very quickly.
Excellent panel with fans for cooling, the speed adjustment of fans is manual, which is convenient. The illumination is pleasant.
The goods meet the description. Really cools the laptop. At first it seemed that he did not blow at all, and after 10 minutes he began to blow very well.
Very cool thing not only the laptop will cool but all around))) works perfectly, the courier brought to the door! What players need computer games
Everything is just perfect) fast delivery by courier. Cools (if turn on for all) approximately like a normal fan at 1 speed.
Delivery to yessentikov 4 days, as described 2 speed adjusters with illumination. Liho works almost not audible but blowing accordingly expected more, but in general the price corresponds
прибыла штучка. на Асус 17 дюймов встала прекрасно. охлаждает на 2-7 градусов, конечно, но и это приятный результат. довольна приобретением
Everything is super!! It came in four days.
excellent my laptop does not get hot anymore
Just a good stand, the backlight works, cools as needed. More add nothing, Loys stand!)))
It came quickly and corresponds to what is in the photo. Suggest to buy
The order came one day before the expected time. Packed well. Good cooling. Totally consistent. I recommend the store. Thank you.
Packed in a pupyrku cardboard and in again, the pupyrka at 15 came up well with the backlight and the fan checked works, but until it was used it was like as I did not communicate with the producer.
Everything is fine. Delivered quickly. The speed of the fans is adjustable.
The goods came exactly as in the description. Very satisfied, delivered by courier. Noise is minor, everything is fine! In general, the purchase is happy.
Delivery ordered from Russia. I brought the courier on the sixth day. Packed well, all four fans are spinning. For me, the wire is short, but I think it's not a problem. In work with the laptop has not yet tried. Seller recommend.
Все супер
Very fast delivery. Thank you so much! This is already my second cooler from this store. The laptop is excellent cooling.
Product compatible with description, is working properly.
That's a great thing. Advise. Very powerful. Adjusts the speed of two fans. That is, you can use in the floor of power. And you can include minimum changes. I ordered a stand from the ozone for the same price, so a complete thing came, compared to this stand.
Powerful airblower and pretty silent. The holders on the bottom to prevent your laptop to slip down are a bit small but it's OK
Stand class! Got fast. Under 15, the laptop came up as a native) works quietly even at Max turns. Happy with the purchase! Thank you to the store and success
Delivery was fast. Everything came whole. Fans work not noisy. Cools normally.
And so... Immediately I want to note the fast delivery, it is very fast. =) and the device itself is good. It looks beautiful. Works without interruptions. The truth is weak at first glance but its work relatively performs. Pleases the backlight and convenient location of USB connectors, their 2. it's not so heavy.
Everything is fine, works, delivery speed, I recommend
Came quickly, good quality, everything works. Thank you
arrive very quickly wow
Very good
Sent quickly enough, ordered from Russia came quickly and without problems
I ordered for a gaming laptop, I have been using the purchase for 3 days, there are no complaints. The device works relatively quietly, but if you turn off two fans, then you can not hear at all! Subflower does not irritate, the kit was well packed, delivery is made without problems) Evaluation 9/10, since I still use very little. Advise)
Good stand. The temperature fell 10 degrees. I recommend. delivery within 2 days (Moscow)
C’est ruina nsh
The quality is good not damaged
Excellent stand, went out for 900 rubles with all coupons for PE. Of course from over overheating will not save any laptop, but as a maintenance from novya and a stand, so that the laptop dust from the table did not suck straight the most it. It came quickly from China in 10 days to Samara. On the stand itself there are two switches, control the front and rear pair of coolers.
The stand is good. Everything corresponds to the description. Nothing broke while the Mail went on. The courier delivered straight to the door of my hat. I would like the coolers to be quiet, but, because. I play in headphones, then in principle I do not hear them, so it's not a problem for me. Cools not bad laptop, even with a strong pc load.
I arrive very well protected and although the fans are not powerful it works very well
Everything is fine, everything is fine, it quickly arrived in Russia. Silent, you can disable two lower or two upper ones. Speed adjustment is. Excellent, I recommend the producer.
Thank you so much! The order came whole, whole, everything works. Really cools the laptop.
Пришел быстро. Качество хорошее, месяц пользуемся. Думала будет дуть посильнее. В самой подставке 2 входа usb, один для питания а другой для подключения к ноуту, очень удобно.
Everything is intact, delivery is fast, only one doubt in the desirability of purchasing this product. I did not see much difference that with the stand, that without it... How can I cool the laptop if the vents are very small... Drill extra?!))
The goods are good, ordered in red, the first impression and the quality is excellent
article conforme à la description
works great
The stand came super quickly ordered January 5, 11 already delivered by courier. Everything works, the stand is light for laptops 17 inches. The width of the working surface is 40 cm. To deliver by courier it is necessary to order delivery not by China but through Russia. I'm happy. I recommend both the store and the store.
Clearly brought the courier straight to the door, delivery fast to Kaliningrad
сурпер! вообще огонь. всё работает замечательно! доставка за 5 дней, при том, что были праздники. спасибо Вам!
Everything works, no damage, it came safe and sound. It's been a long time. It was almost 2 months. And so everything is perfect
Good stand, comfortable tilt, cools, not bad.
Very fast Shiping!!! Thank you!!! Recommend!!
It's okay. The goods are top quality! The store is a very responsible person. Thank you! Nice to cooperate
Delivery in Russia is fast, but I warn you that noise