SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from warehouses in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from US warehouses are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
3-4 Business days |
| Canada, Europe |
6-10 Business days |
| Australia, New Zealand |
6-10 Business days |
| Central & South America |
6-10 Business days |
| Asia |
6-10 Business days |
| Africa |
6-10 Business days |
*This doesn’t include our 1-2 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 3 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-3 business days for the tracking information to update on the system. If your order was placed more than 3 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 15 days not including 1-2 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of CostZappers (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://costzappers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (15 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I take the second time, everything works, everything is clear
The product came quickly everything works does not slow down the recording shows well and with the front and back camera of the store I recommend
Very Nice
Упаковано хорошо, товар соответствует описанию. В Украину пришёл за 12 дней. Спасибо!!!
Shipping with Ali Express shipping was very fast this time. Package wrapped good, no damages to mirror. Looks good, as in description. Am abroad now, and will install it in my Alfa Romeo GT -09 Next month. Will do a test earlier. English/Russian manual, good. Ver satisfied with the purchase and store.
Excellent. <3
The Registrar is not bad, the quality is decent. But there are not dorobotki on the mount on the mirror, when moving, the recorder is hanging. In sleep mode, an excellent mirror, it was possible and make the Mount instead of the mirror.
It's whole, it's 11 days. In the Ulyanovsk region. I'll check it out. While satisfied, thank you very much to the store.
Got it in 7 days. Quality is super. The only thing I did not like is that the Scotch back camera does not hold at all. And also what would be more convenient if in the joint mode of showing the rear camera it would be possible to position the left a front right. But you can only put the rear camera on the right and the front one on the left on the mirror
Excellent! How it came, enchanted immediately! Works as I wanted. The wires are long. 2 wishes: 1 put in the kit anti-glare film, the screen glare strongly (you can direct down a little). 2 Put Mount instead of regular mirror.
Delivery IML in N. Novgorod for 4 days, both cameras are working.
Very good quality product, all according to the description of 2.5k super quality numbers rejestracyjne readable without problem, fast shipping. Recommend
All norms, works!
Detained for 1,5 weeks due to Chinese New Year, in Ukraine for 2 weeks. New Mail. The set is complete, I'll set it up.
KLAS, I recommend, everything is super
Looks neat and cool, not cheap. On work is not ready to say, after installation I will complement
Goods arrived very well packed and intact. Very high quality-proven on quickly. All works like please.