Size Information
Size Information
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from warehouses in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from US warehouses are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 3-4 Business days |
| Canada, Europe | 6-10 Business days |
| Australia, New Zealand | 6-10 Business days |
| Central & South America | 6-10 Business days |
| Asia | 6-10 Business days |
| Africa | 6-10 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 3 days, please contact us.
For some shipping companies, it takes 2-3 business days for the tracking information to update on the system. If your order was placed more than 3 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (15 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Quality very good price, very good quality
I'm very satisfied
Very satisfied
Slightly thinner than it seems, but warm. Quality is good, odorless. From XL to York 4 kg-this we got hot :) but there is a stock for the blouse. The dog feels great in it. It will only be necessary to remove the "tail" at this casing and will be just right. Shipping fast. Thank you.
A good jacket, a little great, but by the spring there will be norms. thanks to the store.
Bundicka has prijemny, Teply material,zapinanie them for 3 kovove cvoky.Velkost L them my 3 kg civave trosku vacsia but Da Sa it nosit.Tovar Bol added for 2 tyzdne from objednania.Spokojnost
beautiful but on the photo it looks like a thick jacket, but in reality it's quit thin
Delivery fast, to St. Petersburg two weeks, in size to us a little dinnovato, but it's not critical. It's okay, thank you.
Very good thanks
Thank you very much for the fast delivery of the coat is just super. exactly like in the photo.
100x100
On Mopsy in 5 months the most it is XL
Delivered quickly, the quality is good, it's a pity that I made a mistake with the size, a little big
The coat is good!
Very nice and correct article.
The quality is like a home robe, not a warm suit.
very fast delivery, good size coat. thank you.
Received. Thanks
nice product
8.5 keys Bichon. Back length is a little long and design the same hadn't clothes thin Arthur fully winter with nails in. Nonwoven for as long as most Thin Thin. Heat preservation effect is almost no reported that is right and dont think. Clothes Thin Arthur next PayPal rattles while no key
@kolooche_the_maltipoo happy with the product overall. it's not thick tho very lightweight
Great coat and warm for my dog thank you!
great
A lot of hubavo paltenza for the span and Esen.
It's just not too thick.
Oh fast shipping too thanks ㅡ New Year happy please ^^
Very nice and good fabric. my dog love it.
muy bonito Excelente calidad
bom
Goodyear
Very good jacket, soft. It's convenient for a dog. Took the size s per dog 1.5 kg. A little freely sits, but the dog likes, movements do not constrain.
A good coat, but on our cat five kg, not enough. It looks like a jacket, but we still like it.
Fast delivery, soft material and looks as a warm coat.
Great coat for a dog! I really liked it! Dog 2 kg, size L.
Perfect! I took a L for my maltese of 4kg and perfectly
Cool, but a little big. Fashion if you wash, it will splash. Came on time.
Very good quality and good size.
Received. Thanks.