SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from warehouses in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from US warehouses are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
3-4 Business days |
| Canada, Europe |
6-10 Business days |
| Australia, New Zealand |
6-10 Business days |
| Central & South America |
6-10 Business days |
| Asia |
6-10 Business days |
| Africa |
6-10 Business days |
*This doesn’t include our 1-2 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 3 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-3 business days for the tracking information to update on the system. If your order was placed more than 3 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 15 days not including 1-2 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of CostZappers (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://costzappers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (15 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Norms, I liked everything
Great Laptop Stand with 2 Fans, works well and cools my laptop
I figeyu came 4 days before prionezhsky district I did not have time to try the goods myself but I'll try to leave a more good feedback
Good product. works well to cool down a computer that was overheating before!
Excellent
It went into the RB for more than a month, connected like everything works, the speed is adjustable-you can turn it off, there's a noise, but it'll probably get used to time
Order came quickly. It's like the description. Thank u!
Goods is cool cooled, but the negative is that the cable is short if you have all the USB inputs are busy, then you need a plug to connect to power outlet
The goods came quickly. The stand is good. Blowing a powerful one. Seller recommend
All OK working pretty hard
It goes perfectly, refrigerates well and is very comfortable
Very fast delivery!!!! Thank you. Until they turned on, this is a gift to his son on ng... Packed in a box and a bag, like everything.
Ordered a cooler on November 13-the order arrived on November 26, took 27. I did not expect that so quickly delivered, was well packed, everything came intact, I will in the future check its work on cooling the laptop
i like the product but it is a bit flimsy
Fast shipping, good product
Good product
Good stand, laptop 17.1 is OK
It's cool, it's whole. Corresponds to the description. The only jamb was that one of the fans was noisy (it should work quietly). I had to disassemble and fix) but in general, for this money-a good device.
I ordered a white stand. The store asked to refuse, because there was no desired color. I agreed to the black one, by then the black ones were over. Agreed that I will wait)))) sent black. Ordered 11.11, received 10.01, on track 18.12 he was already at customs. I liked the goods, my son is happy. After use I will add
In Yakutsk came for 1 month. The stand was with a small dent, but the store returned most of the money, so I stayed with a good impression about the seller. And the stand can still be used.
все очень понравилось! мега классно работает, регулируется колесиком)
Looks pretty cheap. Came in a box. During transportation, the rear cover of the monitor fell off and one of the 4 self-screws from it was lost. Due to the non-conformity of the size of the self-tapping holes of the seats. Soldering on the monitor board in Chinese. Not worth your money. The order went to Surgut for more than a month.
That's great
Very good, very functional and snack quite well
Va geniaaal, da hasta fresquito haha
With its task copes! The store good luck in business!!!
It came quickly, the quality is normal. The only thing is noise... But for such money will not put expensive quiet coolers
Very satisfied with the delivery (just a few days) and the goods themselves.
looks great and works great!
The product is excellent, it cools well, it arrived days in 12.
Delivered very quickly (in 12 days) and qualitatively! Only took so I can not say exactly about the quality of the goods and its durability, but then I'll add a review (if I do not forget). So far very satisfied and thank the store! I advise))))
Very cool item and got it for 12 because of 11.11
I arrive all very quickly, well packed and in perfect condition. He's a reliable store, I recommend. Thank you.
I'm buying a second such stand. Quality satisfied. I use to cool a 17-inch laptop. Works quietly and fully corresponds to the declared characteristics. To the store My Thanks!
Very fast delivery and quality corresponds to the description.
I 've never set the five stars as convinced as this time. The item came to me the next day (shipped from Spain) perfectly packaged. As for the product goes perfect, my CPU temperature is reduced by 10 °C of average and noise at maximum power is heard very little. Ultimately I am very happy with the purchase and service.
Excellent cooler with working cope
Delivery to NN 10 days, courier to hands, the stand is excellent for 17 inches will be small, many fixed positions, the USB wire is short, the connectors and power adjustment are behind, not very convenient. The cooling function performs perfectly.
Fully conforms to the description, Fast shipping. Everything as stated, additional communication with the store and was not required Recommend :)
Everything comes perfect nicely packaged. The store sent the product very fast, although the delivery takes 5 days. It works pretty well, so quality price very well. Recommended.
Everything is like in the description, you do not need more. It works very quietly, even at maximum speed.
Very good
The store is responsible, reliable! Fast shipment, quality packing. The goods correspond to the declared. Recommend!!!
Cool stand! came in a box, the color is enhanced when the speed increases! In general, I can barely hear how it works. In general, class!!! Super fast delivery 2 weeks!
Happy as an elephant! Cooler-top!!!
Very fast shipping, comes with a style potentiometer up and down the volume. Quality according to pay doesn't make much noise
Very satisfied with the purchase, it meets all the characteristics they described. It arrived on the date indicated. I recommend this article
Quick on delivery.
fast and very nice
Good thing, to the store Thank you, Courier too