We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from warehouses in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from US warehouses are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 3-4 Business days |
| Canada, Europe | 6-10 Business days |
| Australia, New Zealand | 6-10 Business days |
| Central & South America | 6-10 Business days |
| Asia | 6-10 Business days |
| Africa | 6-10 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 3 days, please contact us.
For some shipping companies, it takes 2-3 business days for the tracking information to update on the system. If your order was placed more than 3 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (15 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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very fast shipping, and the product is perfect. i recommend!!
The mat looks exactly like the one on the photo. It's covered on 1 side with suede material. Honestly I don't think it will be good for someone with slippery hands. I will give it a try and write some more later.
very nice, comfortable, good quality
I thought I would not come because of this quarantine, but the goods came, just over a month. The only upset the presence of some holes, in the photo you can see, but I think it's not critical
looks great, came very fast the only thing on bear feet on the mat your feet slip ,hopefully it will stop doing this after a bit of use not the mat but your feet on the mat
The shipment was on May 27, the Mat arrived on June 13. Quite quickly. Complete carrying bag (with minor defect on the grid) and carrying strap. Packed all very well. bought for 1390 rubles. Externally corresponds to the picture, the width of the mat is 1 cm larger than the one stated in the description, the length is 1 cm smaller. In the case has not yet experienced, but while the purchase is happy. Waiting and reality coincided! I can recommend the store.
Great mat. Dense, comfortable and beautiful. For me it is important that the mat came without damage, the sides are all whole, without scratches, shcherbinok and creases.
I love this yoga mat. It's so beautiful!!!!! You will get a bag and 2 ropes with it. Thank you!!!
Excellent. Rewarding.
It finally arrived but it took a loooong time! It looks great! I’m going to give the store five stars, because I think it was not his fault!
A good quality mat has long been looking for this with chakran does not slip there is a chezol and a rope to tie it will be a sociable рееомендую
Such as the picture, very good!